Check Out Our Stellar Reputation

      Mayes and Sons were the choice of plumbers by my utility company, and now they will always be my choice. I could have paid considerably more, but I would not have been given higher quality or better service than I received from Mayes and Sons.
      I had sewer insurance through the utility company. The utility sent Mayes and Sons to find the cause of the recent repetitive home sewer pipe blockage. The skilled technician snaked (120 feet) and then "camera imaged" the entire 160 foot run of the sanitary sewer. The problem was only at the first 90-degree turn where the clay tile pipe had broken extensively, about 12 ft South, in past the basement wall. This broken pipe lay under the cement pad floor of an addition put on the house. At this location, my utility insurance would not cover. I spoke to our city building department and it would be permissible to run PVC sewer pipe inside my basement wall to eliminate the damaged leg of pipe under my family room addition. I got three quotes. The work was well defined and would need city approval/permit/and inspection. Price ranged widely. David Mayes gave me my best and lowest quote; and agreed to start rapidly. The two man crew came in the morning and worked constantly and skillfully to carry out the rerouting repair. I was very impressed by the focus and yet friendliness of the two man team. The city Inspector was pleased with the quality of the new installation. Mayes and Sons were the choice of plumbers by my utility company, and now they will always be my choice. I could have paid considerably more, but I would not have been given higher quality or better service than I received from Mayes and Sons.
      John P.
      Professional, courteous, friendly, and explained everything
      Justin was a great technician! Our call was escalated and they had him out there in under 2 hours. He was professional, courteous, friendly, and explained everything as he was running the camera through our drain. Everything was completed and our drain is running great and we really appreciate the amazing service!! This is the first time we've used Mayes & Sons and will definitely use them again if we have a problem. We used them through the HomeServe warranty program with Dominion East Ohio Gas.
      Lisa G.
      I appreciated his attention to detail
      David was respectful, friendly, fast, and skilled. He offered to put down drop cloths and cardboard to protect my floors while he rolled the new water heater in and the old one out. My floors are a constant mess from the dog in and out so it wasn’t necessary but I appreciated the offer. He was also very careful of the walls as he was moving them up and down the steps. Again - not necessary as my basement stairwell walls are banged up from moving all manner of equipment and tools in and out but I appreciated his attention to detail. He had the job done in under 45 minutes!
      Anthony P.
      We have used them for years and have always been very satisfied
      I would highly recommend Mayes and Sons Plumbing to anyone who wants knowledgeable, friendly, cost-effective plumbing work done. We have used them for years and have always been very satisfied with their work.
      Emily P.
      All around very pleased with the whole experience!
      Just had Mayes & Sons Plumbing replace my water heater. VERY pleased with David who did the work and Kevin who dispatched David! All around very pleased with the whole experience!
      Vince Z.
      Mayes & Son's responded promptly, professionally & did a wonderful job
      I recently had a major plumbing emergency at my dog grooming business. Mayes & Son's responded promptly, professionally & did a wonderful job. Thank you so much for getting us up & running so quickly.
      Cookee G.
      Service was excellent, very professional
      Called at 8:26 a.m. to warranty company, at 9:15 a.m., same day, Mays and Sons called back. Service was excellent, very professional, knew what he was doing and would use them anytime and recommended them to anyone.
      Debbie A.
      They were able to get me scheduled quickly
      This company was contracted through my home warranty. They had convenient scheduling (I needed an evening/weekend appointment). They were able to get me scheduled quickly. Matt showed up a little ahead of schedule and resolved my issue quickly. Really nice guy and my plumbing works again! Would definitely use again in the future and recommend.
      Jessica S.
      Kudos to you all!!
      Great job! Small issue at the start of the service,but the field tech was very professional , he handled the issue speedily ,and his office was quick to have answers for him. He additionally helped get us the information we needed so we do not have the same issue happen again. This is our second service from this company,and both times we had the same tech with the same good results. Very sorry I can not remember his name. Kudos to you all!!
      Rick E.
      They were very fair and did an excellent job
      I couldn’t have had a better experience. They were very fair and did an excellent job. They put my mind at ease. I would recommend this company to anyone looking for plumbing services. It wasn’t a drag out project and what they messed up, they cleaned up. Good job, Mayes and Sons.
      Marilyn B.
      Awesome and super knowledgeable
      Awesome service, they were quick to respond to my repair request and even called me on a holiday to schedule a plumber to come out! Guy who serviced the drain was awesome and super knowledgeable, and was sure to explain to me everything he was doing. Highly recommend!
      David B.
      This company is a class act
      Greg is a really great guy. I feel he really cares about his job, company and customers. Very rare these days. This company is a class act will recommend to absolutely anyone in need! Thanks guys
      David C.
      I commend this company for coming to my rescue on a holiday!
      The technician called with an appointment window, showed up within 10 minutes of the beginning of that window, calling to tell me he was on his way. Upon arrival he quickly diagnosed the problem and very efficiently got the job done. I commend this company for coming to my rescue on a holiday! I would highly recommend this company. They are very professional.
      Lori W.
      He did it the right way
      Textbook quality service! The plumber, Tony, called ahead to make sure we were ready, he was on time and completed the job in the time he expected it would take. He didn't drag his feet like he didn't want to be here nor did he carelessly rush through it. He did it the right way.

      I've seen other plumbers have a careless approach about their task. However, Tony was friendly, effective and didn't leave a trace he was even here. No footprints, no scuffs or anything else a careless plumper might leave behind. He even gave me an explanation what went wrong with the piping originally, showed me his work and asked if I was satisfied. Not too many companies have plumbers like that anymore.
      M.D.
      Took care of my urgent problem, quickly and perfectly!
      This is a company that will always be my go to for any plumbing issue. I am impressed by the company: everyone I spoke to on the phone and by Landon the plumber who took care of my urgent problem, quickly and perfectly! THANK YOU!
      Pierrette W.
      Good company, good workers and a good job
      Service, Timeliness, Price, Technician] The two workers were very knowledgeable about what they were doing. If we had questions they would happily answer them. The job went smooth and in a timely manner. AAA+ Good company, Good workers and a Good job. We would call them again. Thank you, Bill and family
      William K.
      I highly recommend Mayes and Sons Plumbing Co.
      Excellent plumbers. I had a leak and slow draining sink in the bathroom. The plumber showed up on time, addressed the problem quickly and answered all of my question. He was friendly, professional and knowledgeable. He even checked all the plumbing in the entire bathroom just to make sure there were no other issues that we being overlooked. I highly recommend Mayes and Sons Plumbing Co.
      Benita B.
      I WILL recommend them to anyone that needs plumbing work done
      The service techs were right on time, and kind, they were very informative they showed me with the camera where the roots were cleared that were in the pipe. I WILL recommend them to anyone that needs plumbing work done. Thank you guys so much.
      Julie A.
      They were prompt, polite, and worked very hard
      This company and their employees are the best I have encountered. They were prompt, polite, and worked very hard, they had to redo what they had started due to another blockage. They didn’t complain, they just went to work and completed the job. I spent most of the day with them and they were kind and always explained what they were doing. I would recommend them to anyone, everyone. The first 2 gentlemen to the “dig” team. I cant say enough good things about them, their work ethic was the best I have seen at any business I have dealt with. They ALL deserve a raise and “kudos” for who they are and who they represent.
      Pam M.
      They were here on time and finished faster than I thought possible
      I have no complaints with Mayes & Sons service. They were here on time and finished faster than I thought possible. They are friendly and professional. When they left everything was cleaned up and in great shape. Very happy with their services and would recommend them!
      Heidi M.
      I couldn't have asked for a better experience
      Our whole experience from start to finish was excellent! They responded quickly, showed up on time, and completed the work fast and well. I couldn't have asked for a better experience.
      Zoey S.
      I won't hesitate to call them again
      It is rare to find a service company so professional, timely and so friendly. Service person came out and explained the repair work before, during and after. I won't hesitate to call them again. Highly recommend!
      Daniel A.
      Awesome job! Great experience!
      Very professional, quick! Could hardly tell that they even dug up the drive to replace the Main line. The copper line was sweat in and followed the wall perfectly. The guys cleaned up like they were never there. Awesome job! Great experience! Calls and email notifications every step of the way. Could not have asked for a better service call.
      Jack C.
      This company will be around for a long time
      Had a disaster turn into a very pleasant event. Our hot water tank began to leak very badly and we could not get hot water. Called the distress number for the gas company that my plan called for and was turned over to Mayes Plumbing. They called promptly early the next morning to get necessary information about the tank, said they would be out between the hours of such & such and they showed up. This gentleman got out of the truck introduced himself to me and away he went in a swift precision fashion to installing my new hot water heater. We chatted about many different subjects as he continued to work and not be distracted in any way. He finished his work in an amazing short time by doing many things at the same time. It was like watching a movie. This is the kind of employee that America needs in all of its job placements. With and employee like this, this company will be around for a long time.
      Eugene Z.
      Came in less than 24 hours from the time I placed the call
      I had my hot water tank stop heating the water. It turned out the pilot light was off. The service guy David came and checked everything and explained that it was my pilot light which I never even thought of. He was professional and personable and came in less than 24 hours from the time I placed the call. I would highly recommend this company!
      Karla V.
      Very kind and that meant a lot to me
      I appreciated Greg calling me to let me know when he would arrive, and for arriving when he said he would. He solved two plumbing problems in the kitchen sink drain, and laundry room sewer drain in a very efficient manner. In addition to being professional, Greg was very kind and that meant a lot to me.
      Robert D.
      A+ service
      Mayes and sons plumbing did a fantastic job today.. Very professional, found the water leak with minor digging into our yard.. Explained what they found along the way.. A+ service. thank you!
      John B.
      He answered any and all questions I had
      They installed the hot water tank the next day from it leaking the night before. The technician installing the new tank was very professional and kept me updated on what was going on. He answered any and all questions I had. The total install time was in less then 1-1/2 hours
      Josh H.
      GREAT JOB!!
      "[Timeliness, Problem Resolution, Professionalism, Communication] Gary was knowledgeable, personable and efficient. He patiently explained everything he was doing and did a GREAT JOB!!"
      Connie D.
      Their KINDNESS & work ethic are out of this world!!!
      Your company and your employees are the greatest I have ever had to work with!!!! Their KINDNESS & work ethic are out of this world!!! No kidding... the even mop up spills! They put in my new water heater on a SATURDAY!!!!! During the Covid-19 epidemic!!!!! I truly love your company!!!
      Christine B.
      If ever we would need services in the future provided by your company, we will call you first before any other company.

      Davey and his partner did an excellent job for us this morning, May 18, 2020. They were both COVID-19 appropriate, physical distancIng and masks, were friendly, polite, courteous, and professional. If ever we would need services in the future provided by your company, we will call you first before any other company for said requested service provided by Mayes and Sons. Thank you for scheduling these excellent Associates for our hot water tank replacement.

      Bill and Judith C.
      I would definitely recommend them to anyone who needed plumbing help!  I am so impressed with their work also. Every person I talked to at that company were very professional and courteous. I would absolutely work with them again.

      Timeliness, Professionalism, & Communication. I would definitely recommend them to anyone who needed plumbing help. I am so impressed with their work also. Every person I talked to at that company were very professional and courteous. I would absolutely work with them again.

      Joe W.

      Highly recommend them for any plumbing situation!!!

      From first friendly phone call to spot-on detail of appointment time, they narrow that down morning of to a 2-hour window. Give you detail of the route the technician is taking when he is on his way - they made a very bad situation so much better for us. So highly recommend them for any plumbing situation!!!

      Shelly K.

      Service was the best one could ever hope to receive. 

      Timeliness, Problem Resolution, Professionalism, Communication. Service was the best one could ever hope to receive.
      Sharon
      Exceeded expectations
      Both times on warranty work, they have managed same day service. Getting repaired and running again quickly exceeded my expectations.
      Joseph B.
      On time, polite and got the job done.
      They got to us quickly right before the holidays.
      John K.
      I would recommend them to anyone needing plumbing work.
      No hot water. Mayes scheduled repair within 24 hours. Preston technician was great. Bobby at office was very informative about the failed gas valve. Thank you all!
      Timothy K.
      Highly recommend!
      Had water lines break and they were sent from insurance company. did job one day sooner than they expected, very nice, professional guys who knew what they were doing, and they were working on frigid temperatures today, and they did an excellent job!
      Karen S.
      3rd Plumber around Avon Lake I've used, first to not disappoint!
      3rd Plumber around Avon Lake I've used. First to not disappoint. Called ahead like they said they would. Showed up on time. quality looking work. Would recommend.
      Karl S

      Very professional, great communication, on time.

      Also very informative and got the job done! We highly recommend them.

      Very professional, great communication, on time.

      Also very informative and got the job done! We highly recommend them.

      Joni A.
      Very professional, polite. and very knowledgeable about what they were doing. Resolved the problem very quickly and very efficient.
      Very professional, polite. and very knowledgeable about what they were doing. Resolved the problem very quickly and very efficient.
      Suzette T.
      Had water lines break and they were sent from our insurance company. Did the job one day sooner than they expected. Very nice, professional guys who knew what they were doing, and they were working on frigid temperatures today. They did an excellent job! H
      Had water lines break and they were sent from our insurance company. Did the job one day sooner than they expected. Very nice, professional guys who knew what they were doing, and they were working on frigid temperatures today. They did an excellent job! Highly recommend!
      Karen S.
      One of the best experiences I have had dealing with problems in my house
      One of the best experiences I have had dealing with problems in my house. Quick, clean, courteous
      Karen
      I highly recommend your company to my family members and friends
      These plumbers were very good and professional and they fixed the problem very quickly I highly recommend your company to my family members and friends thank you
      David
      I am extremely satisfied with Collin's professionalism, thoroughness, and respectfulness to my Mom and her caregiver. Outstanding!
      Collin responded promptly (within 1 hour of my call!) that he was "on the way." He explained his work to my Mom (age 94 w/Alzheimer's) and showed respect as he answered her questions. Collin called me immediately after the work to explain all steps taken. I am extremely satisfied with Collin's professionalism, thoroughness, and respectfulness to my Mom and her caregiver. Outstanding!!
      Robert
      Would Recommend this company to everyone!
      The gentlemen from Mayes & sons were absolutely wonderful. Would Recommend this company to everyone!!!
      Nancy
      Love working with everyone at Mayes & Sons Plumbing!
      Love working with everyone at Mayes & Sons Plumbing! Great customer service and support. Everyone is very friendly and knowledgeable. They really care about their customers. They are number 1 in my book!!
      Susan
      I would recommend to anyone who needs a plumber!
      Great customer service all around, very professional. I would recommend to anyone who needs a plumber!
      Tamara M
      10/10, would use again!!
      All went really well. They came, handled everything, got it done quickly. They needed little communication, so I could work easily. 10/10, would use again!!
      Laura
      The owner of the company is a class act!
      The owner of the company is a class act! Greg was our technician and is always a pleasure when working at our house. We are an older couple and always feel that Mayes and Sons Plumbing are fair with their prices and are always in communication on their arrival time! We proudly recommend them for your next service!
      Jim L.
      Great experience, great company, and great tech!
      Smitty is always on time and gets the job done right. He even corrected an issue that was made after the appointment was set, and did so in a very timely way. Great experience, great company, and great tech!
      Cecilia
      You definitely want to be dealing with a company like this when you are having plumbing issues
      The plumbers showed up on time and understood how to correct my issue. You definitely want to be dealing with a company like this when you are having plumbing issues. I was so frustrated with my sewer line and after they showed up the workers had me feeling better. Thanks
      John F.
      I love the professionalism this company shows its customers
      I love the professionalism this company shows its customers.
      Deaundrea
      I wish every interaction I had with a business was this pleasant. Great job!!
      Landon is very professional. That’s refreshing in the world we currently live in. He called early morning to let me know approximately what time he would arrive. Then called again 15 minutes prior to arrival. Arrived on site, introduced himself, and very quickly resolved the issue. I wish every interaction I had with a business was this pleasant. Great job!!
      Thomas
      Excellent plumber, they worked with excellence and were very satisfied with the result I recommend them 100%
      Excellent plumber, they worked with excellence and were very satisfied with the result I recommend them 100%
      Jose L.
      On a scale of 1 to 10, I absolutely would give Mayes & Sons a perfect score. Totally efficient in every way
      On a scale of 1 to 10, I absolutely would give Mayes & Sons a perfect score. Totally efficient in every way.... an immediate response on a Sunday evening call. Where else would that happen? Nowhere. I had a new water heater installed on Tuesday at noon. The young man, Dillon, was knowledgeable and did the work efficiently and in a timely manner. Thank you for allowing me to express my thoughts. I was going to send a thank you to them. I hope you'll share this.
      Numa D.
      I Highly Recommend Mayes and Sons Plumbing Co. For any plumbing needs
      I Highly Recommend Mayes and Sons Plumbing Co. For any plumbing needs, you may encounter. I am Very Pleased with my whole plumbing experience with this company. I had to have a new exterior sewer line replaced. They did an Exceptional job, professional, Friendly, and Very Efficient. The job was all Done in a Day. Thank You So Very Very Much to all the individual Technicians at Mayes and Sons Plumbing Co. I Appreciate all the care and hard work you put into the Wonderful Service You do for others, Thank You.
      Lisa
      Each service person who came to check for a water leak, install a new toilet and faucet were knowledgeable, professional and personable.
      Each service person who came to check for a water leak, install a new toilet and faucet were knowledgeable, professional and personable. I appreciate their kindness and their advice and finally the work that was done to resolve all my problems. Can't ask for much more than that. I appreciate the dispatchers who took the calls & the service guys as well. Thanks
      Loretta
      Fast - Courteous - Professional
      Fast - Courteous - Professional, Extensive knowledge, this will be my ONLY Plumbing Company. the expertise and quality of the work is my reasoning of choice for company selection, as well as the 5-star rating. Thank You!
      "Hot water tank replacement - Barberton, Ohio" again, Thank You!
      Drew
      They come in get the job done in a very professional timely manner.
      Need a reliable company? Go with them. Refreshing experience in today's world. Great work,  very conscientious and trustworthy work. They come in get the job done in a very professional timely manner.
      Sandi