Reviews

Mayes & Sons Plumbing is a third-generation plumber in Cleveland, offering trustworthy services. We are dedicated to the safety and satisfaction of our customers and always want to be there when you need us most. Whether it’s a drain cleaning, water heater repair, or complex excavation, our customers know that we’ve always got the solution. Check out what some of our past customers have to say about our services and then reach out to us to schedule your next service!

  • Very kind and that meant a lot to me
    I appreciated Greg calling me to let me know when he would arrive, and for arriving when he said he would. He solved two plumbing problems in the kitchen sink drain, and laundry room sewer drain in a very efficient manner. In addition to being professional, Greg was very kind and that meant a lot to me.

    - Robert D.

  • A+ service
    Mayes and sons plumbing did a fantastic job today.. Very professional, found the water leak with minor digging into our yard.. Explained what they found along the way.. A+ service. thank you!

    - John B.

  • He answered any and all questions I had
    They installed the hot water tank the next day from it leaking the night before. The technician installing the new tank was very professional and kept me updated on what was going on. He answered any and all questions I had. The total install time was in less then 1-1/2 hours

    - Josh H.

  • I WILL recommend them to anyone that needs plumbing work done
    The service techs were right on time, and kind, they were very informative they showed me with the camera where the roots were cleared that were in the pipe. I WILL recommend them to anyone that needs plumbing work done. Thank you guys so much.

    - Julie A.

  • They were prompt, polite, and worked very hard
    This company and their employees are the best I have encountered. They were prompt, polite, and worked very hard, they had to redo what they had started due to another blockage. They didn’t complain, they just went to work and completed the job. I spent most of the day with them and they were kind and always explained what they were doing. I would recommend them to anyone, everyone. The first 2 gentlemen to the “dig” team. I cant say enough good things about them, their work ethic was the best I have seen at any business I have dealt with. They ALL deserve a raise and “kudos” for who they are and who they represent.

    - Pam M.

  • They were here on time and finished faster than I thought possible
    I have no complaints with Mayes & Sons service. They were here on time and finished faster than I thought possible. They are friendly and professional. When they left everything was cleaned up and in great shape. Very happy with their services and would recommend them!

    - Heidi M.

  • I couldn't have asked for a better experience
    Our whole experience from start to finish was excellent! They responded quickly, showed up on time, and completed the work fast and well. I couldn't have asked for a better experience.

    - Zoey S.

  • I won't hesitate to call them again
    It is rare to find a service company so professional, timely and so friendly. Service person came out and explained the repair work before, during and after. I won't hesitate to call them again. Highly recommend!

    - Daniel A.

  • Good company, good workers and a good job
    Service, Timeliness, Price, Technician] The two workers were very knowledgeable about what they were doing. If we had questions they would happily answer them. The job went smooth and in a timely manner. AAA+ Good company, Good workers and a Good job. We would call them again. Thank you, Bill and family

    - William K.

  • I highly recommend Mayes and Sons Plumbing Co.
    Excellent plumbers. I had a leak and slow draining sink in the bathroom. The plumber showed up on time, addressed the problem quickly and answered all of my question. He was friendly, professional and knowledgeable. He even checked all the plumbing in the entire bathroom just to make sure there were no other issues that we being overlooked. I highly recommend Mayes and Sons Plumbing Co.

    - Benita B.

  • Awesome job! Great experience!
    Very professional, quick! Could hardly tell that they even dug up the drive to replace the Main line. The copper line was sweat in and followed the wall perfectly. The guys cleaned up like they were never there. Awesome job! Great experience! Calls and email notifications every step of the way. Could not have asked for a better service call.

    - Jack C.

  • This company will be around for a long time
    Had a disaster turn into a very pleasant event. Our hot water tank began to leak very badly and we could not get hot water. Called the distress number for the gas company that my plan called for and was turned over to Mayes Plumbing. They called promptly early the next morning to get necessary information about the tank, said they would be out between the hours of such & such and they showed up. This gentleman got out of the truck introduced himself to me and away he went in a swift precision fashion to installing my new hot water heater. We chatted about many different subjects as he continued to work and not be distracted in any way. He finished his work in an amazing short time by doing many things at the same time. It was like watching a movie. This is the kind of employee that America needs in all of its job placements. With and employee like this, this company will be around for a long time.

    - Eugene Z.

  • Came in less than 24 hours from the time I placed the call
    I had my hot water tank stop heating the water. It turned out the pilot light was off. The service guy David came and checked everything and explained that it was my pilot light which I never even thought of. He was professional and personable and came in less than 24 hours from the time I placed the call. I would highly recommend this company!

    - Karla V.

  • Service was excellent, very professional
    Called at 8:26 a.m. to warranty company, at 9:15 a.m., same day, Mays and Sons called back. Service was excellent, very professional, knew what he was doing and would use them anytime and recommended them to anyone.

    - Debbie A.

  • They were able to get me scheduled quickly
    This company was contracted through my home warranty. They had convenient scheduling (I needed an evening/weekend appointment). They were able to get me scheduled quickly. Matt showed up a little ahead of schedule and resolved my issue quickly. Really nice guy and my plumbing works again! Would definitely use again in the future and recommend.

    - Jessica S.

  • Kudos to you all!!
    Great job! Small issue at the start of the service,but the field tech was very professional , he handled the issue speedily ,and his office was quick to have answers for him. He additionally helped get us the information we needed so we do not have the same issue happen again. This is our second service from this company,and both times we had the same tech with the same good results. Very sorry I can not remember his name. Kudos to you all!!

    - Rick E.

  • They were very fair and did an excellent job
    I couldn’t have had a better experience. They were very fair and did an excellent job. They put my mind at ease. I would recommend this company to anyone looking for plumbing services. It wasn’t a drag out project and what they messed up, they cleaned up. Good job, Mayes and Sons.

    - Marilyn B.

  • Awesome and super knowledgeable
    Awesome service, they were quick to respond to my repair request and even called me on a holiday to schedule a plumber to come out! Guy who serviced the drain was awesome and super knowledgeable, and was sure to explain to me everything he was doing. Highly recommend!

    - David B.

  • This company is a class act
    Greg is a really great guy. I feel he really cares about his job, company and customers. Very rare these days. This company is a class act will recommend to absolutely anyone in need! Thanks guys

    - David C.

  • I commend this company for coming to my rescue on a holiday!
    The technician called with an appointment window, showed up within 10 minutes of the beginning of that window, calling to tell me he was on his way. Upon arrival he quickly diagnosed the problem and very efficiently got the job done. I commend this company for coming to my rescue on a holiday! I would highly recommend this company. They are very professional.

    - Lori W.

  • We have used them for years and have always been very satisfied
    I would highly recommend Mayes and Sons Plumbing to anyone who wants knowledgeable, friendly, cost-effective plumbing work done. We have used them for years and have always been very satisfied with their work.

    - Emily P.

  • All around very pleased with the whole experience!
    Just had Mayes & Sons Plumbing replace my water heater. VERY pleased with David who did the work and Kevin who dispatched David! All around very pleased with the whole experience!

    - Vince Z.

  • Mayes & Son's responded promptly, professionally & did a wonderful job
    I recently had a major plumbing emergency at my dog grooming business. Mayes & Son's responded promptly, professionally & did a wonderful job. Thank you so much for getting us up & running so quickly.

    - Cookee G.

  • Professional, courteous, friendly, and explained everything
    Justin was a great technician! Our call was escalated and they had him out there in under 2 hours. He was professional, courteous, friendly, and explained everything as he was running the camera through our drain. Everything was completed and our drain is running great and we really appreciate the amazing service!! This is the first time we've used Mayes & Sons and will definitely use them again if we have a problem. We used them through the HomeServe warranty program with Dominion East Ohio Gas.

    - Lisa G.

  • I appreciated his attention to detail
    David was respectful, friendly, fast, and skilled. He offered to put down drop cloths and cardboard to protect my floors while he rolled the new water heater in and the old one out. My floors are a constant mess from the dog in and out so it wasn’t necessary but I appreciated the offer. He was also very careful of the walls as he was moving them up and down the steps. Again - not necessary as my basement stairwell walls are banged up from moving all manner of equipment and tools in and out but I appreciated his attention to detail. He had the job done in under 45 minutes!

    - Anthony P.

  • He did it the right way
    Textbook quality service! The plumber, Tony, called ahead to make sure we were ready, he was on time and completed the job in the time he expected it would take. He didn't drag his feet like he didn't want to be here nor did he carelessly rush through it. He did it the right way.

    I've seen other plumbers have a careless approach about their task. However, Tony was friendly, effective and didn't leave a trace he was even here. No footprints, no scuffs or anything else a careless plumper might leave behind. He even gave me an explanation what went wrong with the piping originally, showed me his work and asked if I was satisfied. Not too many companies have plumbers like that anymore.

    - M.D.

  • Took care of my urgent problem, quickly and perfectly!
    This is a company that will always be my go to for any plumbing issue. I am impressed by the company: everyone I spoke to on the phone and by Landon the plumber who took care of my urgent problem, quickly and perfectly! THANK YOU!

    - Pierrette W.

  • Will Always Be My Choice
    I had sewer insurance through the utility company. The utility sent Mayes and Sons to find the cause of the recent repetitive home sewer pipe blockage. The skilled technician snaked (120 feet) and then "camera imaged" the entire 160 foot run of the sanitary sewer. The problem was only at the first 90-degree turn where the clay tile pipe had broken extensively, about 12 ft South, in past the basement wall. This broken pipe lay under the cement pad floor of an addition put on the house. At this location, my utility insurance would not cover. I spoke to our city building department and it would be permissible to run PVC sewer pipe inside my basement wall to eliminate the damaged leg of pipe under my family room addition. I got three quotes. The work was well defined and would need city approval/permit/and inspection. Price ranged widely. David Mayes gave me my best and lowest quote; and agreed to start rapidly. The two man crew came in the morning and worked constantly and skillfully to carry out the rerouting repair. I was very impressed by the focus and yet friendliness of the two man team. The city Inspector was pleased with the quality of the new installation. Mayes and Sons were the choice of plumbers by my utility company, and now they will always be my choice. I could have paid considerably more, but I would not have been given higher quality or better service than I received from Mayes and Sons.

    - John P.